Refund and Returns Policy

If you are not happy in any way with the product you receive, please contact us within 24 hours of receiving your item so we can arrange a replacement or store credit for you upon return of your products.

If the product is faulty we will repair or replace your order with a identical item if available or store credit if replacement is not available. Providing proof of the fault is sufficient. If the product has been damaged in transit, please contact us upon delivery so we can remedy this for you.

To return your product, you should contact us on: 0221264145. Returns can then be sent to: Shop 2, The Village Shopping Centre, 24 Conical Hill Road, Hanmer Springs, 7334